This privacy policy will explain how Intrepid Software Solutions Ltd. (Our Company) uses the personal data we collect from you when you use our Website or Web App.
What data do we collect?
Our Company collects the following data:
- Email address, first and last name
- Website and Wep App usage
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Sign up to the Web App.
- Use our Website or Web App via your browser’s cookies.
- Sign up to our newsletter.
- Voluntarily complete a customer survey or provide feedback via email.
Our Company may also receive your data indirectly from the following sources:
- Any of our social media accounts.
How will we use your data?
Our Company collects your data so that we can:
- Verify your identity and manage your account.
- Email you with special offers on other products and services we think you might like.
- Evaluate your usage of our Website or Web App for analytics purposes to understand how people use our product so that we can make it more intuitive.
We only share your data with 3rd parties for the purposes of storing and processing personal data on behalf of Our Company (our Data Processors), except when required to by law.
How do we store your data?
Our Company securely stores your data on Amazon Web Services (AWS) data centres located in the United Kingdom. All data is encrypted at rest.
Our Company will keep your data for a period of two years since you last used our Web App or made contact with us by email, social media or responded to one of our surveys. Once this time period has expired, we will delete your data from the Web App and any marketing lists we maintain. Usage data will be deleted after one year. Anonymized usage data may be kept indefinitely.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of any marketing emails your receive from us.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: gpdr@scranplan.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information on how we use cookies, please see our Cookie Policy.
If you want to know more about cookies, visit allaboutcookies.org.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 March 2020.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: gdpr@scranplan.com
How to contact the appropriate authority
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
